Terms and Conditions

Welcome to Donnas Closet. These Terms & Conditions govern your use of our website and services. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website.

1. General Information

This website is operated by Donnas Closet. Throughout the site, the terms "we", "us", and "our" refer to Donnas Closet.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Changes become effective immediately upon publication on this website.

It is your responsibility to review these terms periodically.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or have permission from a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements.
  • All information you provide is accurate and complete.

3. Products and Services

We strive to display product descriptions, images, colors, and specifications as accurately as possible.

However, we cannot guarantee that your device's display will accurately reflect the actual color or appearance of products.

We reserve the right to:

  • Modify product descriptions at any time.
  • Discontinue products without prior notice.
  • Limit quantities available for purchase.
  • Refuse orders at our sole discretion.

4. Pricing

All prices displayed on the website are listed in the applicable currency shown at checkout.

We reserve the right to change pricing without prior notice.

In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.

5. Orders

After placing an order, you will receive an email confirming receipt of your order.

This confirmation does not constitute acceptance of the order.

We reserve the right to cancel, limit, or refuse any order for reasons including but not limited to:

  • Suspected fraud
  • Payment issues
  • Product availability
  • Incorrect pricing
  • Violation of these Terms & Conditions

If an order is cancelled after payment has been received, a refund will be issued to the original payment method.

6. Payment

All payments are securely processed through trusted third-party payment providers.

We do not store complete payment card information on our servers.

By submitting payment information, you represent and warrant that you are authorized to use the selected payment method.

7. Shipping and Delivery

Estimated delivery times are provided for informational purposes only.

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to:

  • Customs inspections
  • Carrier delays
  • High seasonal demand
  • Weather conditions
  • Global logistics disruptions

Donnas Closet is not responsible for delays beyond our reasonable control.

Customers are responsible for providing accurate shipping information. We are not responsible for lost shipments resulting from incorrect addresses supplied during checkout.

8. Customs Duties and Import Taxes

Depending on your country of residence, imported products may be subject to customs duties, taxes, fees, or other government charges.

These charges are the responsibility of the customer and are not included in product prices or shipping costs unless otherwise stated.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge and agree to the terms outlined in our Return & Refund Policy.

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Branding
  • Website design

is the property of Donnas Closet or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

11. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Interfere with website functionality.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Submit false or misleading information.
  • Violate applicable laws or regulations.

We reserve the right to terminate access to users who violate these terms.

12. User Reviews and Submissions

If you submit reviews, comments, photographs, testimonials, or other content to Donnas Closet, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display such content for promotional and business purposes.

You confirm that any content submitted by you does not infringe the rights of third parties.

13. Disclaimer

All products and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Donnas Closet disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted, secure, or error-free operation of the website.

14. Limitation of Liability

To the maximum extent permitted by law, Donnas Closet shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:

  • Use of the website
  • Inability to access the website
  • Product use
  • Delivery delays
  • Loss of profits
  • Data loss

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

15. Indemnification

You agree to indemnify and hold harmless Donnas Closet, its owners, employees, affiliates, partners, and service providers from any claims, damages, liabilities, costs, or expenses resulting from:

  • Your breach of these Terms & Conditions
  • Your misuse of the website
  • Your violation of applicable laws
  • Your infringement of third-party rights

16. Privacy

Your use of this website is also governed by our Privacy Policy.

By using the website, you consent to the collection and processing of information as described in our Privacy Policy.

17. Force Majeure

Donnas Closet shall not be held liable for delays or failure to perform obligations resulting from events beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • Strikes
  • Pandemics
  • Internet outages
  • Transportation disruptions
  • Supply chain interruptions

18. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable laws without regard to conflict of law principles.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts applicable to the customer's location where required by consumer protection laws.

19. Contact Information

For questions regarding these Terms & Conditions, please contact:

Donnas Closet

Email: info@donna-closet.com

We will make reasonable efforts to respond to all inquiries promptly.

By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.